Privacy Policy
Privacy Policy
Last updated: August 2026
This Privacy Policy explains how RC-builder ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.rc-builder.com (the "Site").
1. Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device and browsing behaviour, including:
- Cookies — data files placed on your device that often include an anonymous unique identifier. Learn more or manage cookies at allaboutcookies.org.
- Log files — records of actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels — electronic files that record how you browse the Site.
Order Information
When you make or attempt to make a purchase, we collect:
- Name, billing address, and shipping address
- Payment information (including credit card numbers)
- Email address and phone number
Together, Device Information and Order Information are referred to as "Personal Information" in this policy.
2. How We Use Your Personal Information
Order Information
We use Order Information to:
- Fulfil orders (process payments, arrange shipping, send invoices and order confirmations)
- Communicate with you about your order
- Screen for potential risk or fraud
- Send you marketing communications, where you have given consent or where we have a legitimate interest to do so
Device Information
We use Device Information to:
- Screen for potential risk and fraud
- Improve and optimise the Site through analytics
- Assess the success of our marketing and advertising campaigns
Remarketing
We use third-party remarketing cookies, including the Google Ads tracking cookie, to show relevant ads to previous visitors across the internet (including the Google Display Network). No personally identifiable information is collected through these systems. You can opt out at any time using the links in Section 5 below.
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties only as necessary to operate our business:
- Shopify — powers our online store. Read Shopify's Privacy Policy.
- Google Analytics — helps us understand how customers use the Site. Read Google's Privacy Policy or opt out of Google Analytics.
We may also disclose your Personal Information where required by law, regulation, or lawful request (such as a subpoena or court order), or to protect our legal rights.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your Personal Information on the following legal bases:
- Contract performance — to fulfil orders you have placed with us
- Legitimate interests — to improve our Site, prevent fraud, and conduct marketing
- Legal obligation — to comply with applicable laws and regulations
- Consent — where you have explicitly opted in (e.g. marketing emails)
Please note that your information may be transferred to and processed in countries outside the EEA, including Canada and the United States, under appropriate safeguards.
5. Behavioural Advertising & Opt-Out
We use your Personal Information to deliver targeted advertisements we believe may be relevant to you. You can learn more about targeted advertising at the Network Advertising Initiative.
To opt out of targeted advertising:
- Facebook Ads Settings
- Google Ads Settings
- Microsoft/Bing Ads Settings
- Digital Advertising Alliance Opt-Out Portal
6. Do Not Track
We do not alter our data collection or use practices in response to Do Not Track signals from your browser.
7. Your Rights
If you are located in the EEA (including the Netherlands), you have the right to:
- Access the personal information we hold about you
- Request correction, updating, or deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Lodge a complaint with your local data protection authority (in the Netherlands: Autoriteit Persoonsgegevens)
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We retain your Order Information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your personal information at any time by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on this page with a revised date.
10. Contact Us
For questions about this Privacy Policy, to exercise your rights, or to make a complaint, please contact us:
RC-builder
Attn: Privacy Compliance Officer
Röntgenweg 16G
2408 AB Alphen aan den Rijn
The Netherlands
Email: info@rc-builder.com